Your appointments are very important to the On The Go Glow team. They are reserved especially for you. We understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24 hours notice for cancellations or rescheduling of appointments.

Any appointment missed, late cancelled, or changed without 24 hour notice will result in a forfeiture of your initial deposit. Please understand that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our wait list miss the opportunity to receive services.

As a courtesy, your appointments are confirmed electronically the day before your scheduled appointment by text message from our appointment scheduling software because we know how easy it is to forget an appointment you booked months ago. As we are a mobile company, all appointments need to be confirmed a day prior to your appointment or it may be cancelled.